The Jo Ann Palace has definitely had a facelift and is a very comfortable hotel to stay in. Entry to the room is via a tap /contactless key-card to a panel on the wall, which immediately gave a sense of security. A light on the external door panel shows that you are in the room, which means we never got cleaning staff knocking on our door. The beds were comfortable, there is good storage and there is a good range of television channels in various languages that service the many international customers they serve. The staff were all very friendly and efficient in every department.
Charsley
Temmuz 2023
The room was very comfortable, the beds soft and pillows good. The bathroom was lovely, big and with a great shower. Very good breakfast, with a huge choice of cereals, pastries, fruit, breads, spreads and cooked food.
Irene
Ekim 2022
Very smart and lovely decor Lovely breakfast
Marianne
Ekim 2023
The hotel was in a great location to access the old town, the beaches to the east of the town and the main bus station (if you want to travel further afield). The decor was modern and had that boutique hotel feel, without having to pay a premium price. A buffet breakfast is served in the hotel restaurant and offers an excellent range of hot and cold food and beverages. The neighborhood around the hotel has some nice cafes and bars and it's only a short walk into the old town which has a good mix of shopping and eating places.
Paul
Eylül 2023
Staff is very nice, always here to help. Food is delicious and has variety, specially eggs 4-5 kinds, also cheese, sausages, vegetables and fruits. The room is very stylish and clean, has a balcony. There also comfortable swimming pool on the roof top, so you can chill there if the sea storms. The location is near the old town, centre of Rethymno. Around a lot of restaurants and shops. You can get to the beach in 15 minutes walking. Staying at the hotel was very comfortable and pleasant.
Ksu
Eylül 2023
The premises were all decorated and cleaned to a very high standard. The hotel looked impeccable including the downstairs bar area and rooftop pool. The staff on reception and particularly at breakfast serving were extremely friendly and could not of been more welcoming to us as a family with a small baby.
Adam
Haziran 2022
Nice, modern hotel with excellent facilities and very clean. (Lobby toilets need more attention, though). Also, right in the heart of the town, within walking distance from the old port area
Liana
Temmuz 2023
The staff here are brilliant. The reception team were very accommodating for us as we had a wedding to attend nearby. From ironing service to booking our cabs and making sure everything went smoothly. The bar staff on the roof top pool were also great and made sure we never had an empty glass. All in all great value for money and a perfect hotel for our short break to Crete.
Tom
Eylül 2023
Centrally located, with a convenient pool on the top . Very friendly and professional reception.
Antonia
Eylül 2023
we had to move room as originally the room we were provided was small, dark and a balcony view of a wall (310), but the staff were very accommodating and moved us to 215 which was great, spacious with a view. location is right next to the old town - perfect. breakfast was great. rooftop pool was beautiful too and not too busy, we always got a lounger no problem. overall jo an palace was brilliant.
Miranda
Temmuz 2022